Delivery Policy
Last Updated: July 2026
Order Processing
All of our wood carvings are carefully inspected and prepared before shipping.
- Processing time: 2–5 business days
- Custom or personalized carvings: 5–10 business days
- Orders are processed Monday through Friday, excluding public holidays.
Shipping
We currently ship to:
- United States
- Canada
- United Kingdom
- Australia
- Selected international destinations
Shipping charges are calculated during checkout.
Estimated Delivery Times
- United States: 7–15 business days
- Canada: 7–18 business days
- Europe: 10–20 business days
- Other international destinations: 10–25 business days
Please note that delivery times may vary because of customs clearance, weather, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your shipment.
Customs and Import Duties
International customers are responsible for any customs duties, taxes, or import fees charged by their country.