Return & Refund Policy
Last Updated: July 2026
At World Curvings Art Shop, customer satisfaction is important to us.
Returns
You may request a return within 30 days of receiving your order.
To qualify for a return:
- The item must be unused.
- It must be in its original packaging.
- It must be in the same condition you received it.
Non-Returnable Items
Because many of our products are handcrafted, the following cannot be returned:
- Custom-made carvings
- Personalized products
- Items damaged due to misuse
- Products returned without prior approval
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We will arrange a replacement or issue a refund where appropriate.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are generally non-refundable unless the return is due to our error.
Return Shipping
If the return is due to a change of mind, the customer is responsible for return shipping costs.
If the item is defective or we made a mistake, we will cover the return shipping costs.
Contact Us
For questions about returns or shipping, please contact us:
Email: info@worldcurvingsartshop.com
Please Note: Every carving is handcrafted from natural wood. Variations in grain, color, texture, size, and carving details are part of the uniqueness of each piece and are not considered defects.